Support
Stuck on more than a puzzle? We are happy to help. Most questions get a reply within two business days.
Lost progress
Your run is saved on your device. If it vanished after an update or reinstall, email us with your device and what happened and we will help you track it down.
Restore a purchase
Purchases like Remove Ads are tied to your store account. Reinstall the game and use the store's restore option, or contact us if it does not come back.
Ads and Remove Ads
24 is free and ad-supported. Remove Ads clears forced ads and raises your hearts and undos. Optional rewarded ads stay available to everyone.
Report a bug
Found a puzzle that will not solve, or something that looks off? Send a screenshot plus the stage number and your device, and we will jump on it.
Talk to a human
Email us anything about 24, from bugs and purchases to feedback and ideas. Please include your device, your OS version, and the stage you were on if it helps.
✉ Email supportor write to hello@allurallc.com